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May 17, 2008

Cisco AVVID Partner Program

Converged Network Architecture for Internet Business

Integrating Your Solutions with Cisco Open Platform Technology

The Internet Revolution is changing the way companies do business. Internet business solutions such as e-commerce, e-learning, workforce optimization, supply-chain management, and customer care are dramatically increasing productivity, improving customer satisfaction, and providing leading-edge companies with competitive advantage.

Cisco AVVID (Architecture for Voice, Video and Integrated Data) delivers the intelligent network infrastructure for today's Internet business solutions. By converging data, voice and video onto a common IP network, the Cisco AVVID architecture enables customers to:

Deploy IP-enabled business applications for data, voice, and video
Implement a standards-based, open architecture
Simplify and accelerate the deployment of leading e-business solutions

That's why the Cisco AVVID Partner Program was created. The open, standards-based architecture of Cisco AVVID allows third-party products and services to integrate seamlessly into a unified, IP-based network. Providing higher levels of interoperability, Cisco AVVID Partner solutions work together on a converged IP network to deliver leading Content Networking, Customer Contact, IP Telephony, IP Videoconferencing, Network and Service Management, Security and VPN, and Storage Networking solutions.

Extending the Cisco AVVID Architecture

Cisco AVVID Partner Program is an interoperability testing and comarketing program that enables leading companies to work with Cisco to develop and deliver innovative e-business solutions that enhance employee productivity, reduce costs, and improve customer care. Achieving this interoperability through a broad range of integration interfaces, including application programming interfaces (APIs) and industry standards, the Cisco AVVID Partner Program allows multivendor solutions to work together on a common IP network.

Cisco AVVID partners support standards-based architectures and share a commitment to interoperate with Cisco's market-leading products, technologies, and services. Cisco AVVID Partner offerings must pass lab tests and interoperability criteria to ensure conformance with Cisco AVVID integration standards. This ensures customers have a broad choice of tested and verified e-business solutions that extend their investment in Cisco network infrastructure.

Delivering Innovative E-Business Solutions

The Cisco AVVID Partner Program offers integrated IP-based applications, platforms, and services that simplify and accelerate the migration to innovative e-business solutions. Cisco AVVID partners offer:

Content Networking Solutions - Content Networking partners offer learning content, publishing tools and applications, and management solutions that enable the delivery and administration of rich e-learning environments. These solutions allow enterprises to deploy engaging learning experiences for employees, customers, and partners while maximizing network bandwidth and reducing training and travel expenses
Customer Contact Solutions - Provide innovative customer care enabling enterprises to engage, acquire, and retain customers in the Internet economy. These solutions help companies reduce operational costs and increase customer satisfaction, essential to gaining competitive advantage.
IP Telephony Solutions-Provide enterprises with expanded customer choice and increased productivity by delivering open, standards-based call processing, collaboration, and customer interaction solutions and services. These open interfaces include the Telephony Application Programmable Interface (TAPI) and the Java Telephony Application Programmable Interface (JTAPI), which offer computer telephony integration (CTI) extensions to the Cisco CallManager platform, an Open Data Base Connection (ODBC) interface to Call Detail Records (CDRs) for billing and accounting applications, and IP client station protocols for wireless and specialty IP phones.
IP Videoconferencing Solutions - Expand intelligent communications through videoconferencing clients and management applications, enabling real-time collaboration for enterprises. These solutions offer reliable, high-quality interaction for employees, customers, and partners
Network and Service Management Solutions-Apply standard Internet technologies to easily integrate with leading third-party tools and management frameworks, enabling network and system management teams to share their experience, coordinate activities, and stay ahead of the demands of the extended virtual enterprise. Partner solutions take advantage of Internet-based technologies and standards such as Hypertext Transfer Protocol (HTTP), Extended Markup Language (XML), and the Common Information Model (CIM) to implement network and service-level management solutions that support Cisco networks
Security and Virtual Private Network (VPN) Solutions - Enable comprehensive, interoperable security and VPN solutions that empower companies to securely, reliably, and cost-effectively do business in the Internet economy. Partner offerings leverage Cisco SAFE, a comprehensive security blueprint, to deliver secure, scalable, and integrated security products and services for converged IP networks.
Storage Networking Solutions - Ensure the efficient, high performance transport of storage applications such as storage consolidation, backup and restore, disaster recovery, and storage outsourcing. Cisco AVVID Partner solutions deliver storage across a shared network that integrates intelligent IP, Gigabit Ethernet, Fibre Channel and Optical networking.
Wireless Networking Solutions - Wireless Networking Partners offer specialized wireless client devices and wireless enabled client-server based applications to allow real time, secure access to information at the point of delivery of a product or service. Wireless Networking Solutions are based on the Cisco Aironet Series of enterprise-ready Wireless Local Area Network (WLAN) infrastructure products that provide the performance, investment protection, security and manageability demanded by IS professionals. These solutions enable enterprise customers to deliver intelligent network services including Quality of Service (QoS), management and security to the wireless network edge for improved employee productivity and network efficiency for reduced costs.

Cisco AVVID Partner Program Benefits

Cisco AVVID Partner Program offers extensive program benefits to partners including:

Increase customer flexibility and choice
Integration with Cisco AVVID
Enhance credibility with customers
Access to Cisco development support teams
Participation in coordinated customer support programs
Purchase of discounted equipment
Increase market exposure
Expand marketing resources
Increase Cisco sales awareness and channel visibility
Increase participation in Cisco product development
Access to Cisco.com and Cisco Software Center

Cisco AVVID Content Networking Solutions

Content Networking partner solutions deliver packaged and custom solutions for certification and training, web collaboration, virtual classroom tools, and knowledge management systems allowing enterprises to organize, manage, and deliver e-learning content. Cisco AVVID Content Networking partners off the following solutions:

E-Learning Content Providers
E-Learning Applications

Cisco AVVID Customer Contact Solutions

By delivering a unified customer experience across all communication channels, Cisco Customer Contact and partner solutions enable enterprises to acquire and retain customers while moving towards a converged IP communication network for customer service and support. Customer Contact partner solutions include:

Contact Center Productivity
Web Customer Interaction
Interactive Voice Response
Customer Relationship Management

Cisco AVVID IP Telephony Solutions

Cisco AVVID IP Telephony partners deliver new world IP telephony products and services to customers implementing an open, standards-based converged network architecture. Cisco AVVID IP Telephony partners offer the following solutions:

Unified Messaging
E-Conferencing and Collaboration
Call Accounting and Billing
Call Centers
Operations, Administration, and Maintenance (OAM)
Test Equipment and Protocol Analysis
IP IVR Integrators
Personal Productivity
Voice Endpoints

Cisco AVVID IP Videoconferencing Solutions

IP Videoconferencing partner solutions deliver and manage live videoconferencing for collaboration and interaction. Partner solutions include:

Videoconferencing Clients
Videoconferencing Management

Cisco AVVID Network and Service Management Solutions

Cisco AVVID Network and Service Management partners deliver tools and applications that enable the deployment of management intranets. These management intranets leverage Internet-based technologies and standards such as HTTP, XML, and CIM to implement network and service-level management solutions that support Cisco networks. Cisco AVVID Network and Service Management partners offer the following solutions:

CiscoWorks2000 Desktop Integration
CiscoWorks2000 Fault Management Integration
CiscoWorks2000 NMS Integration
CiscoWorks2000 Service Management Data Exchange
CiscoWorks2000 xmlCIM Data Exchange

Cisco AVVID Security and VPN Solutions

Cisco AVVID Security and VPN partners deliver comprehensive, interoperable security solutions for Cisco networks. These solutions are a key component of the Cisco SAFE strategy to provide a rich ecosystem of products, partners, and services that empower companies to securely, reliably, and cost-effectively take advantage of the Internet economy. Cisco AVVID Security and VPN partners offer the following solutions:

Identity
Application Security
Perimeter Security
Security Management and Monitoring
Secure Connectivity
Security Services

Cisco AVVID Storage Networking Solutions

Cisco AVVID Storage Networking partners deliver scalable, cost-effective universal access and interconnect, enabling the consolidation, access, and sharing of storage over open, standards-based network infrastructures. Cisco AVVID Storage Networking partners offer the following solutions:

IP Access to Storage
Storage over Metro Optical
Storage over WAN
Network Attached Storage
Storage Service Providers

Cisco AVVID Wireless Networking Solutions

Wireless Networking Partners offer specialized wireless client devices and wireless enabled client-server based applications to allow real time, secure access to information at the point of delivery of a product or service. Cisco AVVID Wireless partners offer the following solutions:

Wireless Client Devices
Wireless Integrated Applications
Wireless management and tools

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